Privacy policy

Privacy Policy

Last Updated: July 2026

1. Introduction

Lilliver Beauty respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website and mobile application.

2. Information We Collect

We may collect the following information:

  • Full name.
  • Email address.
  • Phone number.
  • Delivery and billing address.
  • Order and purchase history.
  • Payment information processed through our payment partners.
  • Device information such as browser, operating system, and IP address.
  • Information you provide when contacting customer support.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Process payments and refunds.
  • Manage returns and exchanges.
  • Send order confirmations and delivery updates.
  • Improve our products, website, and mobile application.
  • Detect fraud and protect our platform.
  • Comply with legal obligations.

4. Payments

Payments are processed through trusted payment providers. Lilliver Beauty does not store your complete payment card details on our systems.

5. Order Delivery

Your delivery information is shared only with our delivery partners for the purpose of delivering your order and processing approved returns or exchanges.

6. Cookies

We may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how our services are used.

7. Data Sharing

We do not sell your personal information.

Your information may only be shared with:

  • Payment providers.
  • Delivery partners.
  • Technology and hosting providers.
  • Legal authorities where required by law.

8. Data Security

We use reasonable administrative and technical measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure.

9. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your account where permitted by law.
  • Update your personal details.

10. Account Security

You are responsible for keeping your account credentials secure. Please do not share your password with anyone.

11. Children's Privacy

Our services are not intended for children. We do not knowingly collect personal information from children without appropriate consent where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes become effective once published on our website or mobile application.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact our customer support through the Lilliver Beauty website or mobile application or email us sales@lilliver.com 

Lilliver Beauty
Beauty products delivered with care.