Shipping Policy

Last Updated: July 2026

1. Overview

Lilliver Beauty is committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

2. Order Processing

Orders are processed after payment has been successfully confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Areas

We deliver to selected locations where our delivery services are available. Delivery coverage may change from time to time.

4. Delivery Time

Estimated delivery times depend on your location and product availability.

While we aim to deliver orders as quickly as possible, delivery times are estimates and are not guaranteed.

5. Shipping Charges

Shipping charges are calculated during checkout and will be displayed before you complete your order.

6. Order Tracking

You can monitor the status of your order from your Lilliver Beauty account after your order has been confirmed.

7. Failed Deliveries

If our delivery agent is unable to deliver your order due to an incorrect address, unavailable recipient, or any other customer-related reason, we may attempt another delivery or contact you for further instructions.

8. Delivery Inspection

Please inspect your order upon delivery. If you receive the wrong item or a damaged product, report it through your account within 3 days of delivery.

9. Delays

Delivery may be delayed due to weather conditions, traffic, public holidays, supplier delays, or other circumstances beyond our control.

10. Lost Packages

If your order has not been delivered within the expected timeframe, please contact our customer support so we can investigate the shipment.

11. Changes to Delivery Address

Delivery addresses may only be changed before your order has been dispatched. Once an order is out for delivery, address changes may not be possible.

12. Changes to This Policy

Lilliver Beauty may update this Shipping Policy at any time. Any changes become effective once published on our website or mobile application.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support through the Lilliver Beauty website or mobile application or email us sales@lilliver.com.

Lilliver Beauty
Beauty products delivered with care.